The Emmegi training wasn’t much help here. The people from Italy were able to get us up and running, but because of the language differences, it was mostly trial and error on our part.
You will also need other software besides the Emmegi stuff mentioned above. You will want to be able to import information into job and not have to enter it manually. We have created our own software to do our takeoffs and fabrication tickets. We then modified the program to be able to output the “unified standard format” files to the job software. This saves a ton of time and makes it possible to program as needed and not just high quantity repetitive parts. If you are purchasing a machine, make sure you get multiple copies of the software and the USB Key that enables the file imports. You will need one of these keys for every machine that needs to import files.
We have been reviewing the software from SoftTech and Orgadata. These are programs that allow you to create elevations inside the program and get BOM data and fabrication information. I’ll talk more about this in a future blog.
Service is another key aspect. We had many issues when we first started using the machine. Emmegi was very responsive. They flew people out from Italy and we got through all of our issues. I think that Elumatic has a pretty good service crew in The States, but I’m not sure about Tekna, Fom or Mubea. This is a critical component of the decision. I guess the best way to tell is to talk to other people who have the machines. I usually try to find people that have the machines to see what their experience has been. You can usually talk to the machine sales people to find out who their customers are, but you want to talk to the competing company to see who might be having trouble with a competitor’s machine. For instance, we were seriously considering a machine from Mubea, but I had heard from the Emmegi sales rep. that U.S. Aluminum was having issues with the machine. I contacted him and got some great feedback on the Mubea machine. He wasn’t as happy as Mubea made it sound, but he also wasn’t as unhappy as Emmegi made it sound. Most people I’ve talked to seem happy to help.